Paid plans require your explicit renewal consent and verified payment setup before any charge. Individual and organization subscriptions are billed separately.
Frequently asked questions
The details, clearly explained.
What can I track on Individual Free?
You can keep 1 active client and 3 active projects. Track the client directly under “No project,” as well as tracking each project: up to 4 tracking buckets in total. Projects can belong to that client or have no client. The project allowance is shared across both kinds.
How does the free trial work?
Paid plans start with 30 days free, with no credit card required. You will only be charged after you explicitly agree to renew and complete verified payment setup. Adding payment details during the trial activates the paid plan while keeping the original first-charge date. Removing the card does not restart the trial. The no-card organization trial supports up to 10 active members; complete renewal consent and verified payment setup to add more.
What happens after the trial?
Individuals can continue on Free within its active client and project limits, or pay for Premium to keep unlimited clients and projects. If you exceed either Free limit, tracking and editing pause until both counts fit or you upgrade. Archive work you no longer need active to fit within Free. Your recorded time and history remain readable. Organizations need a paid subscription after the trial to keep tracking.
Will a running timer continue past the trial deadline?
A timer started before the trial deadline stops at that deadline, even if you have set up payment or fit within Free. Start a new timer to continue tracking under your current plan. Previously completed entries stay unchanged.
Who counts as an active organization member?
Each active member counts, including owners and admins. Pending invitations do not count. Organization billing is monthly, based on active members, with unlimited clients and projects for the organization.
Does an organization seat include Individual Premium?
No. Individual and organization subscriptions are independent. An organization seat covers work in that organization. For your own client work, choose Individual Free or Individual Premium separately. Joining or leaving an organization does not change your individual access or billing.
Can I free up space without losing recorded time?
Yes. Use Archive for clients or projects you no longer need active. Archived work does not count toward active allowances, and recorded time and entry history remain available in reports. Archiving a client also archives its projects. Stop affected timers first. Use Restore when you need the work again, within your plan’s active limits; restore a client before restoring its projects. Restoring a client does not automatically restore its projects.